PeaceHealth Launches New App

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Brandi Monson, JayRay
(253) 722-2691

PeaceHealth Launches New App to Improve Patient Experience
Patient-focused App Makes Navigating the Medical Campus Easier than Ever

(BELLINGHAM, Wash. – October 18, 2012) – Easily locate any PeaceHealth doctor, ARNP or physical assistant. Find medical buildings, office locations, labs and pharmacies. Email a patient. Search nearby hotels and restaurants. Send flowers or make a donation with the click of a button. These are just a few of the patient-inspired features of the new PeaceHealth app. 

The new app was designed to help patients and families better navigate their health care and enhance the overall patient experience. The app is a convenient tool that provides a mapping of all the floors in the hospital, making it easy to find a loved one, room or department. It also includes helpful links to directions and phone numbers in case people get lost or have questions. And perhaps the most innovative feature is that patients can link to the OR Smartboard to track the progress of a loved one through surgery. This means patients or family members can leave the OR waiting room and go eat or take a walk while still monitoring loved ones. Other features include:

  • Parking – Identify all public parking areas around the Medical Center.
  • Transit – Find out transit stops and routing times.
  • Events Calendar – Check out local PeaceHealth wellness events.
  • Cheer Cards – Send loved ones a Cheer Card to let them know you’re thinking about them.
  • Financial Services – Connect to billing staff.
  • Log into Patient Connect – Access your secure and private electronic health record with one click.
  • Web Nursery – Search lists of recent births.
  • And much more

“We love this new app because it’s designed from the patient’s perspective and with one goal in mind – helping patients and families navigate our main campus and more easily navigate related health care services,” said Nancy Steiger, Chief Mission Officer and Chief Executive Officer, PeaceHealth St. Joseph Medical Center. “Whether you’re looking for the closest lab to get blood work done on the way to work, visiting a friend in the hospital or trying to locate a specialty physician, all the information you need is now located at your fingertips. ”

“As a patient and community member, I sometimes found it difficult to find my way around the medical center or to locate a new doctor’s office,” said Rosemarie Francis, Chief Executive Officer, Etelu Tech Group. “That’s when I realized there was an immediate need for an app to help patients move throughout the medical system. By giving the patients and their loved ones the information that they need when they need it, I felt that this app would help the medical center improve the overall patient experience.”

Francis, committed to giving back to her community and improving the health care experience, plans to donate a percentage of the company’s profits back into health care.

The new app is free and compatible with iPhone and Android mobile devices. iPhone requires iOS 4.2 or later and Android requires v2.3.3 or later. To download the PeaceHealth app, visit the app store on your mobile device.

For more information about PeaceHealth, visit .

PEACEHEALTH ST. JOSEPH MEDICAL CENTER, which includes a not-for-profit full-service hospital founded by the Sisters of St. Joseph of Peace, is part of the PeaceHealth system with medical centers in Alaska, Washington and Oregon. In addition to the hospital and PeaceHealth Medical Group, PeaceHealth’s local services include several Centers of Excellence, a diagnostic laboratory, Whatcom Hospice, a joint venture outpatient imaging service, a specialty clinic in Sedro-Woolley and a critical access hospital being developed on San Juan Island.